Friday, 12 October 2012 22:07

Technology Helps Healthcare Providers Bridge Communication Gaps

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Approximately 47 million Americans do not speak English as their primary language. This creates a sizeable barrier for healthcare providers to communicate with and serve this 47 million person market. With increasing pressure from state and federal regulations, healthcare providers must seek out new avenues to bridge these communication gaps. 

This paves the way for healthcare translation technology to play a prominent role in creating clear and effective communication lines between providers and their customers. Technologies that offer speech-to-speech and text-to-text communication from one language to another are one of the many ways that healthcare providers can bridge this gap.

The following points are various benefits that translation technology can aid in the healthcare sector:

1. Reduced Costs

To support ONE's A.I.M. approach, this is where automation and integration play integral roles at reducing costs and boosting efficiencies. Reduce overhead costs associated with hiring translators to manually sit with patients and translate conversations. Why not have an automated system that is integrated with your other platforms to yield a quick and valuable report in REAL TIME! This cuts costs, boosts efficiency and increases productivity to allow healthcare providers to spend money on other innovative technologies and medicines.

2. Reduced Administrative & Staff Burden

Many providers have a limited number of interpreters on staff, especially on immediate notice. Speech-to-speech technology solves this lag time and staffing issue by automating the translation process immediately. Reduce costs, increase productivity and reduce staff burden by integrating translation technologies into the process. 

3. Increased Quality & Accuracy

The interpreter is typically not the doctor that is performing the healthcare work, this creates unnecessary communication points that allows for items to be lost in translation. When using an automated translation system, it will yield translations in real-time given directly to the doctor and/or employee handling the work. This streamlines the entire process and drastically reduces the chance for human error. 

4. Mobility

Building a web based and/or smart phone translation software allows for this technology to be accessible from any location. No longer will doctors and physicians need to wait for an interpreter in an emergency situation. This all leads back to increased efficiencies, lower costs and, most importantly, more value to the customer or patient.

Read 776 times Last modified on Friday, 19 October 2012 22:31